10 Steps to Effective Litigation Holds

I just came across Jeffrey Beard's white paper on litigation holds, a must read for folks relatively new to e-discovery and a good idea for those who have more experience.  It concludes with 10 best practices for litigation holds.  He emphasizes planning ahead for e-discovery, strategies for putting the hold in place (categorize ESI with respect to potential spoliation), and ongoing communication.  He also argues that litigators can use the Rule 26 hearing as an advantage by setting the scope of discovery, a refrain I've been singing for some time.

 

It Can Be Costly to Try the Paper Blizzard Approach to Production!

White v. Graceland Coll. Ctr. for Prof’l Dev. & Lifelong Learning, Inc., 2008 WL 3271924 (D. Kan. Aug. 7, 2008) is a case I’ve been waiting for.

From a practitioners view point, I think the form in which ESI is produced is key in managing an e-discovery case. The form of ESI means the format and application that can process that format. Common forms are Microsoft Office documents such as Word (.doc) documents, Excel (.xls) spreadsheets, and PowerPoint (.ppt) presentations. Adobe’s Portable Document Format (.pdf)  is also popular, in part because Adobe makes reader for the format free to the public. (It is interesting to note that the .pdf format contains substantially less internal metadata than Microsoft Word files do.) The Tagged Image File Format, .tiff, was created in an attempt to bring standardization to scanners, but is now widely seen in scanning, optical character recognition, and faxing applications.

In discussing the form of ESI production, we also speak of native format. By that we mean the form in which documents were originally created, edited, and stored. Thus the native format for Word documents are the .doc files, as opposed to the Acrobat .pdf format to which a Word document can be converted. 

There are numerous tools and techniques available for investigating discovery production when it is in electronic, searchable forms. I know attorneys who say they prefer the traditional paper production, but when we start talking about terabytes of data, that is a warehouse full of paper documents! 

The e-discovery amendments to the Federal Rules of Civil Procedure allow the requesting party to specify the form in which the ESI is to be produced. If the requester fails to do so, the producer is directed to disclose the forms it will use. If the parties cannot agree on the form, they may have to confer with the court. The rules allow the producer to transform the ESI into a “reasonably usable” alternate form, however, the amendments are clear that if the ESI is searchable by the producer, it must be searchable by the requester. The Committee Notes that accompany the amendments warn “[the] option to produce in a reasonably usable form does not mean that a responding party is free to convert [ESI] from the form in which it is ordinarily maintained to a different form that makes it more difficult or burdensome for the requesting party to use the information efficiently in the litigation," and that "[i]f the responding party ordinarily maintains the information it is producing in a way that makes it searchable by electronic means, the information should not be produced in a form that removes or significantly degrades this feature." [Emphasis added.]

In the White case, the plaintiff called for certain documents including emails and attachments. In producing emails and attachments, the defendant forwarded the emails to an administrative assistant who then converted them into Adobe .pdf format. Those documents were then printed and provided to the plaintiff in paper form.

The court ruled that the emails and attachments were not produced in a “reasonably usable” form and that the plaintiff was entitled to them in native form with their metadata intact. U.S. Magistrate Judge David Waxse went on to say

The Court notes that this discovery dispute is an example of one which the re-production of discovery could have been altogether avoided had the parties adequately conferred at their Fed. R. Civ. P. 26(f) conference regarding production of electronically stored information ("ESI").  While not all disputes regarding discovery of ESI can be prevented by early efforts by counsel to investigate and consider the possible forms discovery may be produced, many disputes could be managed and avoided altogether by discussing the issue before requests for production are served.  Guideline 4(f) of the Guidelines of Discovery of Electronically Stored Information, available on the District of Kansas' website, specifically mentions that during the Fed. R. Civ. P. 26(f) conference, counsel should attempt to agree on the format and media to be used in the production of the ESI. [Emphasis added.]

While the point of this blog post is the importance of addressing the form of ESI production, I couldn’t help including the plug for adequate preparation for, and participation in, the Rules 26 conference.

The Rule 26 "Meet and Confer": Take It Seriously

The e-discovery amendments to the Federal Rules of Civil Procedure call for trial attorneys to be prepared to discuss any of their client’s Electronically Stored Information, ESI, that they expect to be a part of the case.  Rules 26.a.1 requires that detailed information about the owners, often called custodians, of ESI be prepared forthe Rule 26 "Meet and Confer".

In addition to the list of custodians, the rules require a description, by “category and location” of all ESI in the possession, custody, or control of the custodians.  This description is to be discussed at the Rule 26 conference.

Before these amendments, attorneys hoped to avoid e-discovery (and many still do!) and waited as long as they could to call me. I would get calls that something like this, “Discovery closes in two weeks and we think there are some electronic documents we need to get from the other side.” With the advent of the amendments, savvy attorneys know that they have to get started with e-discovery early. Judges are learning as well and don’t take it too well when counsel “blow off” the requirements of the Rule 26 “meet and confer.”

Mikron v Hurd, Mikron Industries Inc. v. Hurd Windows & Doors, Inc., 2008 WL 1805727 (W.D. Wash. Apr. 21, 2008), was a breach of contract case in which the defendants sought to shift the costs of e-discovery to the plaintiffs. Seattle District Court Judge Robert S. Lasnik ruled against the defendants on both procedural and substantive grounds. In stating the procedural grounds, Judge Lasnik wrote “the Court finds that defendants failed to discharge their meet and confer obligation in good faith, as required by Fed.R.Civ.P. 26(c). Accordingly, defendants' motion for protective order regarding ESI is DENIED for failure to comply with Rule 26(c).” [Emphasis added.]

What does this mean in real life? The e-discovery amendments are changing life for litigators, in more ways than one. The need to plan for e-discovery and prepare to have meaningful discussions of ESI with opposing counsel at the Rule 26 conference is real and here to stay.

My next few blogs will continue to discuss preparation for the Rule 26 conference. Questions about any of my topics are welcome as are reader comments.

FAQ: e-Discovery-It's Not Just Filing Electronically

In 2006, the Federal Rules of Civil Procedure were amended to address the issues that arise when potential evidence is stored in electronic form.  Some estimates say that as much as 90% of all new information is created in electronic form, increasing the likelihood that any case will involve  Electronically Stored Information, ESI, even when it doesn't involve computers directly.

e-Discovery then, is the process of requesting, collecting, reviewing, and producing ESI.  The amendments have several consequences relevant to the trial attorney.  It is not just filing electronically.

What is discoverable has been broadened to include any electronically stored information.  Think cell phones, Blackberries, USB keys, voice and email servers-all are discoverable.

Trial attorneys now have to be prepared to discuss their client's ESI at the "meet and greet" and participate in developing a discovery plan.

Finally, clients need a Document Retention and Destruction, DRD, plan so that they are protected by the amendments' "safe harbor" protection clause.

I'll be discussing all these Issues in my blogs from a practitioner's point of view, but feel free to pose questions about any of these issues without waiting for a blog to come out.